How do technicians book time without catching up later?
A fictional technician's day with three jobs shows how time in the weclapp helpdesk is captured right after the job: with quota, travel time item and goodwill, no catching up at month...
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Posts tagged "Systemhaus"
Which questions can an IT system house ask contracts and tickets via AI?
Five example dialogs with invented data: what an IT system house can query from weclapp contracts, tickets and open items via AI, and where the AI writes only with your approval.
How do I adjust contract prices for existing customers in bulk?
We found no automatic price adjustment for contracts in weclapp. Three ways compared: bulk edit, wals.pro AI with approval per contract, by hand.
How do I pass Microsoft 365 licenses and hardware on to customers?
Licenses run as a contract item quantity × price, hardware via sales order. Purchasing, warehouse and serial numbers need ERP Handel. ITscope helps with purchasing, license reconciliation stays manual work.