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Reprint a shipping label without a new tracking number

Is the label crumpled or didn't arrive? You print the same label again, without booking anew at the carrier.

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A label jams in the printer, the roll is empty, or the box is repacked. With Fulfillment 4 weclapp, you reprint the label that has already been purchased, even days after shipping. The tracking number stays the same, and no second label is created at the carrier. Here you'll find how the reprint works, how it differs from shipping again, and what to check when nothing comes out of the printer.

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How to reprint

  1. Open the delivery: on the scan page, the event list shows all tracking numbers of the delivery.
  2. Choose reprint: next to each tracking number there is a “Reprint label” button.
  3. Choose the printer: in the dialog, you choose the printer, for example a different label printer if the first one is acting up.
  4. Done: the label goes to weclappOS as a print job. For multi-package shipments, you reprint the label of the affected package specifically.

If the label document is missing on the weclapp delivery, the app fetches the same carrier document again, at most once. The app intercepts double clicks, so no duplicate print job is created.

Reprinting is not shipping again

  • Reprint: the same label, the same tracking number, no cost at the carrier.
  • Ship again: the setting “Allow duplicate shipping (label reprint)” is intended for the case where an already shipped delivery really does go out a second time. Then a new label is created at the carrier.
  • If you scan an already shipped delivery, the app asks whether you only want to reprint. A duplicate shipment doesn't happen by accident.

When nothing comes out of the printer

The app sends each print job exactly once, with no automatic retry. If nothing arrives, usually weclappOS isn't running or the printer was renamed. The steps are in the checklist for weclappOS and Fulfillment 4 weclapp. How printer selection works: Printer per packing table. Back to the overview: Print automation with weclappOS.

FAQ

Frequently asked questions

Does a reprint cost anything at the carrier?

No. The label that has already been purchased is printed. No new shipment is created at the carrier.

Can I reprint a label days after shipping?

Yes. The label is stored as a document on the weclapp delivery, and the reprint runs from the event list on the scan page.

Does the app print again automatically after a fault?

No, each print job goes out exactly once. That way no duplicate labels are created when the printer comes back later. If something is missing, you reprint specifically.

Label printing without rework?

We set up weclappOS, printers and reprinting with you and test the fault cases right along with it.

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