- Is weclappOS running? The client must be started and logged in on the computer next to the printer. If it is off, print jobs stay open until it runs again.
- Does weclappOS still know the printer? If the printer was renamed or reinstalled, select "Update printers and services" in the app and reassign it.
- Is the right printer selected? The printer choice is tied to the user account. Without a saved choice, the app takes the first printer in the list. Details: Printers per packing table
- Are print jobs stuck in weclapp? If open print jobs are listed there, the problem lies between weclappOS and the printer, not with the carrier.
- Reprint instead of rebooking: The app sends each print job exactly once, with no automatic retry. After the disruption, you reprint the label from the event list. Details: Reprinting shipping labels
When nothing prints: checklist for weclappOS and Fulfillment 4 weclapp
Label booked, printer silent? In five steps you'll find where it's stuck and reprint without rebooking.
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If no label comes out of the printer at the packing table, the shipment is usually booked correctly anyway: the label is attached to the weclapp delivery, only the path to the paper is interrupted. Fulfillment 4 weclapp hands each print job to weclappOS, and weclappOS passes it to the printer. This checklist goes through the path step by step.
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